The company is also providing its customers with booster packages in case people run out of data in middle of the month. Plans starting from Rs 11 going up to Rs 301 can help users to continue using uninterrupted high speed internet.
Jio Prime membership
To ensure best quality of services to all users, the company has decided to continue with FUP (fair usage policy) limits of 1GB data per day. However, these limits are not applicable to plans starting from Rs 999 to Rs 9,999. The Jio Prime plan starts from Rs 149 and it includes 2 GB data at 4G speed with unlimited voice calls and free messages valid for 28 days. The fare uasage policy limit varies from plan to plan. For Rs 499 plan, the FUP limit is 2GB data per day.
Jio’s Happy New Year plan will also be included in the Prime membership programme. This will cover free data, voice calling, national roaming and more. Reliance Jio plans come bundled with free access to Jio apps, including MyJio, JioChat, JioMoney, JioMusic etc. Content on these apps can only be accessed via the Jio network.
Jio prepaid plans
The company is providing its customers with two options for prepaid recharges. They can opt for Jio prime plan starting from Rs 19 giving 200 MB data for 1 day and the non-prime plan gives 100 MB data for 1 day. For both plans, voice calls, SMS, roaming remain free.
Jio recharge portal and how to get enrolled
In order to get on to the Prime programme, you need to download MyJio app. Users have to open the app and click on the menu tab present at the left corner and click on ‘Jio Prime’, which is listed as the first option in the menu. This will take the user to a page where they will see ‘Get Jio Prime’ and ‘Gift Jio Prime’ options at the bottom. Go to ‘Get Jio Prime’ to enroll yourself to the programme.
After this users get to see a whole list of plans both under prime and non-prime plans. There is a ISD combo pack for Rs 501 valid for 28 days and can be used for making ISD calls while in India. There’s a SMS pack for Rs 201.
Customer support
In case of doubt, users can ask for assistance on this number- 1800-889-9999 if you are not using a Jio number. If you are calling via a Jio number then users can dial 198 or 199.